I help teams design, build, and test new products and services. I was mentored and trained by Jake Knapp (inventor of the Design Sprint) while working at Google.
Currently I run Palo Alto Design Company, a small consultancy. Before consulting, I worked at Google for four years on the Google Maps and the Gmail team doing user experience and user interface design. I arrived at Google via an acquisition of a software company I co-founded called Punchd.